These are real reactions from Iraqi colleges and institutes. We collected them to answer clearly, so you can share this page internally with your team.
You can also send us your own questions and we’ll add them here if they are relevant for other colleges.
“Students prefer to come to the college instead of messaging.”
That’s true – students will always visit the college. TalkWise isn’t here to remove in-person contact; it’s here to reduce queues and repetitive questions (dates, fees, required documents). The student who needs a long explanation will still come, but 50–70% of questions can be answered with a quick message.
“We already have a simple bot on another app.”
Traditional bots answer from fixed menus and predefined questions, and usually fail when a student types something different. TalkWise uses your real college content (files and rules) to understand new questions in different wording, and can reply in Arabic or English without you having to re-program the bot every week.
“We’re worried the AI will answer wrongly.”
That concern is valid, which is why we constrain TalkWise to your official content and rules only. You decide which documents it can use, and for sensitive topics it can be configured to say “please contact the college” instead of guessing. Your staff can review conversation logs and spot any answer that requires an update in the content.
“We don’t have a technical team to manage this.”
TalkWise is designed for administrative teams, not only IT. Uploading a PDF, linking it to a department, and turning on a trial number can be done by a normal registration officer after a short training. We handle the technical part in the background; your team only manages content and simple rules from a clean dashboard.