Use Cases for TalkWise AI
TalkWise AI started with universities and institutes — but the same engine works perfectly for clinics, restaurants, real estate, and service businesses that live on WhatsApp.
Below are the main ways customers use TalkWise AI today, and the type of conversations we automate for them.
Core use case
Universities & Institutes
Admissions, registration, student affairs
Your admissions and registration teams are drowning in repeated questions about requirements, documents, deadlines, and fees. Students ask the same things on WhatsApp, Facebook and phone calls — often outside working hours.
TalkWise AI becomes your 24/7 assistant that answers student questions in Arabic and English using your official guides, policies, and department documents.
- Public & private universities in Iraq and the Middle East
- Community colleges, institutes, and training centers
- Departments with heavy repetitive inquiries (Admissions, Registration, Student Affairs)
Examples of automated questions
- • “What are the requirements for applying to the College of Medicine?”
- • “When is the last date to pay the tuition fees for second semester?”
- • “Can I transfer from evening studies to morning?”
- • “What are the documents needed for first-year registration?”
Other use cases we support
The same AI engine that answers student questions can be trained on any business where customers ask a lot of questions and make bookings via WhatsApp.
Clinics & Medical Centers
WhatsApp inquiries & appointment requests
Patients keep asking about available doctors, working hours, consultation prices, and how to book — usually through WhatsApp.
TalkWise AI answers common questions and collects booking details, then forwards them to your staff or system.
Example questions
- • “What are today’s working hours for the dental clinic?”
- • “How much is the consultation for dermatology?”
- • “Can I book for Thursday evening?”
Restaurants & Cafés
Menu questions & table bookings
Guests ask about menu items, prices, offers, and table availability, especially on weekends and evenings.
TalkWise AI sends your menu, answers questions, and captures reservation details via WhatsApp.
Example questions
- • “Do you have a family section and smoking area?”
- • “What offers do you have today?”
- • “Can I book a table for 4 at 9 PM?”
Real Estate Agencies
Lead qualification & property info
Leads ask about property details, location, price, and payment plans on WhatsApp and Facebook.
TalkWise AI qualifies leads, answers basic questions from your listings, and forwards serious leads to your agents.
Example questions
- • “Is this apartment available in Al Mansour?”
- • “What is the down payment and installment plan?”
- • “Do you have similar villas in another area?”
Service Companies & Training Centers
Course & service inquiries
Customers and students are always asking about course dates, prices, and what’s included.
TalkWise AI responds with up-to-date course info, schedules, and requirements pulled from your files.
Example questions
- • “When does the next English course start?”
- • “What is the price of the full package?”
- • “Is there a certificate after the course?”
Not sure if TalkWise AI fits your case?
If most of your inquiries arrive on WhatsApp, web forms, or Facebook — and your team keeps repeating the same answers — we can probably automate at least 50–70% of it with AI.
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